Privacy Policy

Last updated: April 30, 2026

Introduction

Art Inside The Bus ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you interact with us through our services, including our website, Instagram messaging, and SMS text messaging.

Information We Collect

When you make a purchase, create an account, or communicate with us, we may collect:

• Your name, email address, and phone number
• Shipping and billing address
• Messages and content you send to us (via our website, Instagram, or SMS)
• Your Instagram username and user ID
• Your notification and communication preferences
• Timestamps of your interactions

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Respond to your inquiries and messages
• Send order updates and shipping notifications
• Send SMS text messages if you have opted in
• Provide customer support
• Improve our services and communication
• Comply with legal obligations

SMS Text Messaging

If you opt in to receive SMS text messages from Art Inside The Bus, you agree to the following:

• We may send you text messages related to order updates, shipping notifications, and customer support conversations.
• Message frequency varies based on your order activity and conversations. A typical customer receives 2–6 messages per order.
• Message and data rates may apply depending on your mobile carrier and plan.
• You can opt out at any time by replying STOP to any message, or by updating your notification preferences in your account settings.
• Reply HELP for assistance, or contact us at artinsidebrand@gmail.com.
• SMS consent is not a condition of purchase. You can buy from us without opting in to text messages.

SMS Mobile Information — No Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates for any purpose.

Information sharing to subcontractors that directly support our SMS service — such as our SMS platform provider (Twilio) for message delivery, and our customer service tools — is permitted strictly to operate the messaging service you opted in to. These subcontractors are contractually prohibited from using your information for their own marketing or promotional purposes.

We use Twilio as our SMS service provider. Your phone number and message content are transmitted through Twilio's platform solely to deliver the messages you have opted in to receive. See Twilio's Privacy Policy for more information.

Data Storage and Security

Your data is stored securely using industry-standard encryption and security measures. We retain your information only as long as necessary to provide our services or as required by law.

Third-Party Services

We use third-party services to facilitate our operations, including:

• Meta (Facebook/Instagram) APIs for social media communication
• Twilio for SMS text messaging
• Square for payment processing

These services have their own privacy policies governing the use of your information.

Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

Contact Us

If you have questions about this privacy policy or your personal data, please contact us at: artinsidebrand@gmail.com

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.